Error message when you use RDP to connect to a Windows Server 2003-based computer that is running Terminal Server and Citrix MetaFrame Presentation Server 3.0: "The desktop you are trying to open is currently available only to administrators"

Symptoms

You do not have administrative rights on a Microsoft Windows Server 2003-based computer. Then, you try to connect to a Windows Server 2003 Terminal Server that also runs Citrix MetaFrame Presentation Server 3.0 through a Remote Desktop Protocol (RDP) connection from a client computer. When you do this, you receive the following error messages:
The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection.
You do not have access to logon to this Session.

Cause

This issue occurs because the Citrix MetaFrame Presentation Server 3.0 creates a new RDP listener that enables you to start only applications that are published through the Citrix server. Therefore, you are prevented from connecting to the Terminal Server through a RDP connection if you do not have administrative rights.

Resolution

To resolve this issue, click to clear the Only launch Published Applications check box that is in the Advanced Connection Settings dialog box to modify the Citrix server settings for the RDP listener.

For more information, visit the following Citrix Web site:For information about your hardware manufacturer, visit the following Web site:Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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Article ID: 931353 - Last Review: Jul 22, 2009 - Revision: 1

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