This article is intended for a beginning to intermediate computer user.
You may find it easier to follow the steps if you print this article first.
Symptoms of the problem
- This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.
- The installation source for the product is not available. Verify that the source exists and that you can access it.
- This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.
- The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the Office programdisk and click OK.NoteIn this error message, Office programis a placeholder for the name of the specific Office program that you are using.
Steps to resolve the problem
Similar problems and solutions
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?