- You receive the following error message: 0xC00D11B1 - Windows Media Player cannot play the file. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player.
- Windows Media Player may abruptly close after the license for the content has been downloaded.
- Make sure that the copy of Windows Vista is a validated, genuine copy. Visit the Genuine Microsoft Software page, and then click Validate Windows:
- Make sure that the video device has the most current WDDM drivers.
For information about your hardware manufacturer, visit the following Web site:
Article ID: 935336 - Last Review: May 14, 2010 - Revision: 1