You receive an error message when you try to install or to use Apple iTunes software on a Windows Vista-based computer.
This problem occurs when you try to install or to use a version of the Apple iTunes software that is earlier than version 7.1.1.
To resolve this problem, install version 7.1.1 or a later version of Apple iTunes software. To obtain the latest version of Apple iTunes software, visit the following Apple Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
933824 The Safely Remove Hardware feature and the Windows Explorer "Eject" command do not work correctly with an Apple iPod that is connected to a Windows Vista-based computerFor more information, visit the following Apple Web site:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 936648 - Last Review: Oct 21, 2008 - Revision: 1