The Windows Mobility Center item does not appear in Control Panel as expected on a portable computer that is running Windows Vista

Symptoms

On a portable computer that is running Windows Vista, the Windows Mobility Center item does not appear in Control Panel as expected.

Cause

This issue may occur if the following conditions are true:
  • The computer is plugged into an uninterruptible power supply (UPS).
  • The battery has been removed from the computer.
When these conditions are true, the computer's role may be set incorrectly in the BIOS.

Resolution

To resolve this issue, insert the battery into the computer.
Properties

Article ID: 938322 - Last Review: Oct 22, 2008 - Revision: 1

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