Message when you run the Windows Server 2008 System Compatibility report on a Windows Server 2003-based computer: "Uninstall the following programs: Storage Manager Driver"


Symptoms


When you run the Windows Server 2008 System Compatibility report on a Microsoft Windows Server 2003-based computer, you may receive a message that resembles the following:

Uninstall the following programs: Storage Manager Driver
When this problem occurs, there may be no device or no program that matches the program name in the message. If you continue with an upgrade to Windows Server 2008, the upgrade continues without the removal of the driver that is mentioned in the message. Therefore, you may receive a Stop error message that resembles the following:

*** STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)
INACCESSIBLE_BOOT_DEVICE
This problem occurs on a computer that is using PERC or CERC storage controllers from Dell. The storage controllers are running the Afamgt.sys driver.

Resolution


To resolve this problem, use the Dell Addfilter tool to remove the driver before you continue with the upgrade. To do this, follow these steps:
  1. Copy the Addfilter.exe file to a folder on the computer.
  2. Click Start, click Run, type CMD, and then click OK.
  3. Type the following command, and then press ENTER, where Path is the path of the Addfilter.exe file:
    Path\addfilter u afamgt
    This will remove the filter driver from the registry.
  4. Manually delete the Afamgt.sys file from the following folder:

    C:windows/System32/drivers
Contact Dell support for more information about how to obtain the Dell Addfilter tool. Also, for more information about the problem that is described in this article, visit the following Dell Web site:Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

More Information


The following are the affected controllers and the associated PCI IDs that use the Afamgt.sys driver:

Controller PCI ID
Adaptec Dell PERC 3/Di RAID ControllerPCI\VEN_1028&DEV_0002&SUBSYS_00D11028
Adaptec Dell PERC 3/Di RAID ControllerPCI\VEN_1028&DEV_0002&SUBSYS_00D91028
Adaptec Dell PERC 3/Di RAID ControllerPCI\VEN_1028&DEV_0002&SUBSYS_00021028
Adaptec Dell PERC 3/Di RAID ControllerPCI\VEN_1028&DEV_000A&SUBSYS_01061028
Adaptec Dell PERC 3/Di RAID ControllerPCI\VEN_1028&DEV_000A&SUBSYS_011B1028
Adaptec Dell PERC 3/Di RAID ControllerPCI\VEN_1028&DEV_000A&SUBSYS_01211028
Cerc Sata 1.5/6chPCI\VEN_9005&DEV_0285&SUBSYS_02911028



Be aware that PERC 3/Di controller has multiple PCI IDs.

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