Microsoft Edge Try Microsoft Edge A fast and secure browser that's designed for Windows 10 Get started

Skip to main content
Microsoft Microsoft
Microsoft Support
  • Office
  • Windows
  • Surface
  • Xbox
  • Deals
  • Support
      • Windows apps
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • PCs & tablets
      • Accessories
      • VR & mixed reality
      • Microsoft HoloLens
      • Xbox games
      • PC games
      • Windows digital games
      • Movies & TV
      • Books
      • Microsoft Azure
      • Microsoft Dynamics 365
      • Microsoft 365
      • Windows Server
      • Enterprise
      • Data platform
      • .NET
      • Visual Studio
      • Windows Dev Center
      • Docs
      • Microsoft Store
      • Microsoft Rewards
      • Free downloads & security
      • Education
      • Store locations
      • Gift cards
    • View all
    0
    Sign in
    Microsoft Support
    Contact us

    Remote Desktop Connection 6.0 prompts you for credentials before you establish a remote desktop connection

    Content provided by Microsoft

    Content provided by Microsoft


    Symptoms


    After you install the Remote Desktop Connection 6.0 client update (update 925876), you may experience one or more of the following symptoms:
    • Remote Desktop Connection 6.0 prompts you for credentials before you establish a remote desktop connection.
    • Remote Desktop Connection 6.0 prompts you to accept the identity of the server if the identity of the server cannot be verified.
    • You may be unable to use a smart card to log on to Remote Desktop Connection 6.0, even though you could use a smart card to log on to Remote Desktop Connection 5.x.
    For more information about the Remote Desktop Connection 6.0 client update, click the following article number to view the article in the Microsoft Knowledge Base:

    925876 Remote Desktop Connection (Terminal Services Client 6.0)

    Workaround


    To work around this problem, turn off the new features in Remote Desktop Connection 6.0 to revert to the features in Remote Desktop Connection 5.x. To do this, follow these steps:
    1. Click Start, click Run, type mstsc.exe, and then click OK.
    2. Click Options, and then click the General tab.
    3. Click Save As, and then type a file name in the File name box.
    4. Select the location where you want to save the remote desktop file, click Save, and then click Cancel.

      Note The saved file has the .rdp file name extension.
    5. Click Start, click Run, type notepad, and then click OK.
    6. On the File menu, click Open.
    7. In the Files of type list, click All Files.
    8. In the Look in list, locate and then click the file that you saved in step 4. Then, click Open.
    9. Locate the line that resembles the following:
      authentication level:i:n
      Note The n placeholder represents the current authentication level.
    10. Change the authentication level to 0 so that the line becomes the following:
      authentication level:i:0
      Note When you set the authentication level to 0, RDP 6.0 does not check for server authentication.
    11. Add the following line to the end of the file:
      enablecredsspsupport:i:0
      Note When this line is present, you do not have to provide credentials before you establish a remote desktop connection.
    12. On the File menu, click Save.
    To connect by using Remote Desktop Connection, run the file that you saved in step 12.

    Note After you follow these steps, the new security features that Remote Desktop Connection 6.0 provides are removed. Additionally, Remote Desktop Connection 6.0 becomes incompatible with Windows Vista-based computers that have the Allow connections only from computers running Remote Desktop with Network Level Authentication option enabled in the system properties.

    Last Updated: Apr 16, 2018
    • Email
    • Print
    • Subscribe RSS Feeds

      Copied

    Thanks! Your feedback will help us improve the support experience.

    What's new

    • NEW Surface Pro 6
    • NEW Surface Laptop 2
    • NEW Surface Go
    • Xbox One X
    • Xbox One S
    • VR & mixed reality
    • Windows 10 apps
    • Office apps

    Store & Support

    • Account profile
    • Download Center
    • Sales & support
    • Returns
    • Order tracking
    • Store locations
    • Support
    • Buy online, pick up in store

    Education

    • Microsoft in education
    • Office for students
    • Office 365 for schools
    • Deals for students & parents
    • Microsoft Azure in education

    Enterprise

    • Microsoft Azure
    • Enterprise
    • Data platform
    • Find a solution provider
    • Microsoft partner resources
    • Microsoft AppSource
    • Manufacturing & resources
    • Financial services

    Developer

    • Microsoft Visual Studio
    • Windows Dev Center
    • Developer Network
    • TechNet
    • Microsoft developer program
    • Channel 9
    • Office Dev Center

    Company

    • Careers
    • About Microsoft
    • Company news
    • Privacy at Microsoft
    • Investors
    • Diversity and inclusion
    • Accessibility
    • Security
    English (United States)
    • Contact us
    • Terms of use
    • Privacy and cookies
    • Trademarks
    • Safety & eco
    • © Microsoft 2018

    This site in other countries/regions

    Algérie - Français
    Argentina - Español
    Australia - English
    Belgique - Français
    België - Nederlands
    Bolivia - Español
    Bosna i Hercegovina - Hrvatski
    Brasil - Português
    Canada - English
    Canada - Français
    Chile - Español
    Colombia - Español
    Costa Rica - Español
    Crna Gora - Srpski
    Danmark - Dansk
    Deutschland - Deutsch
    Dominican Republic - Español
    Ecuador - Español
    Eesti - Eesti
    El Salvador - Español
    España - Español
    Estados Unidos - Español
    France - Français
    Guatemala - Español
    Hong Kong SAR - English
    Hrvatska - Hrvatski
    India - English
    Indonesia (Bahasa) - Bahasa
    Ireland - English
    Italia - Italiano
    Latvija - Latviešu
    Lietuva - Lietuvių
    Luxembourg - Français
    Magyarország - Magyar
    Malaysia - English
    Maroc - Français
    México - Español
    Nederland - Nederlands
    New Zealand - English
    Norge - Bokmål
    Panamá - Español
    Paraguay - Español
    Perú - Español
    Philippines - English
    Polska - Polski
    Portugal - Português
    Puerto Rico - Español
    România - Română
    Schweiz - Deutsch
    Singapore - English
    Slovenija - Slovenščina
    Slovensko - Slovenčina
    South Africa - English
    Srbija - Srpski
    Suisse - Français
    Suomi - Suomi
    Sverige - Svenska
    Tunisie - Français
    Türkiye - Türkçe
    United Kingdom - English
    United States - English
    Uruguay - Español
    Venezuela - Español
    Việt Nam - Tiếng việt
    Ísland - Íslenska
    Österreich - Deutsch
    Česká Republika - Čeština
    Ελλάδα - Ελληνικά
    България - Български
    Казахстан - Русский
    Россия - Русский
    Україна - Українська
    ישראל - עברית
    الإمارات العربية المتحدة - العربية
    المملكة العربية السعودية - العربية
    مصر - العربية
    भारत - हिंदी
    ไทย - ไทย
    中国 - 简体中文
    台灣 - 繁體中文
    日本 - 日本語
    香港特別行政區 - 繁體中文
    대한민국 - 한국어