An error report containing information about the updates that failed installation has been generated.
We apologize for the update installation failure.
Please tell Microsoft about this problem.
Using the information in the report we can investigate and potentially fix the problem you experienced. We will treat this report as confidential and anonymous.
What does this error report contain?
When you close the error report details, you receive the following error message:
The installation of this package failed.
- Click Start, click Run, type the path and the file name of the service pack followed by
/log, and then click OK.
For example, type the following:path\file name /log:%temp%\Office2007SP1SetupLog.txtNotes
- The path placeholder is the full path of the service pack file. The file name placeholder is the name of the service pack file.
- Several text files are saved to the Temp folder. For 2007 Microsoft Office service packs, the relevant log file is saved as MAINWWsp1.log.
- Use a text editor to open the log file. For example, open the log file in Notepad.
The log file will contain text that resembles the following:
Article ID: 942101 - Last Review: Apr 27, 2009 - Revision: 1