Fix it for meTo fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
- Make sure the files are synchronized before you run the automatic fix. Otherwise, unsynchronized changes will be lost.
- The sync relationship for redirected folders will be re-created the next time group policy applies. Alternatively, run the following command:
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfTo resolve this problem, re-initialize the cache of offline files. To do this, follow these steps:
- Click Start, type regedit in the Start Search box, and then press Enter.
Note If you are prompted for an administrator password or for confirmation, type the password or click Continue.
- Locate the following registry subkey, and then right-click it: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC
- Point to New, and then click Key.
- Type Parameters in the box.
- Right-click Parameters, point to New, and then click DWORD (32-bit)Value.
- Type FormatDatabase, and then press Enter.
- Right-click FormatDatabase, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor, and then restart the computer.
You can also automate the process of setting this registry value by using the Reg.exe command line tool. To do this, run the following command from an administrative command prompt:
REG ADD "HKLM\System\CurrentControlSet\Services\CSC\Parameters" /v FormatDatabase /t REG_DWORD /d 1 /f
- Make sure that files are synchronized before you add this registry entry. Otherwise, unsynchronized changes will be lost.
- The actual value of the new registry key is ignored.
- This registry change requires a restart. When the computer is restarting, the shell will re-initialize the CSC cache, and then delete the registry key if the registry entry exists.
Did this fix the problem?
- Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
- We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email.
Article ID: 942974 - Last Review: Apr 18, 2017 - Revision: 3