You receive an HTTP 404 error message when you browse the SharePoint site collections after a hotfix package or a public update for Windows SharePoint Services 3.0 is applied

Symptoms

When you browse a Windows SharePoint Services 3.0 site collection, you cannot access the site collection as expected. Instead, you receive an HTTP 404 error message. Additionally, you experience the following symptoms:
  • The following error message is logged in the Application log on the server that is running SharePoint Services 3.0:
    Event Type: Error

    Event Source: Windows SharePoint Services 3

    Event Category: Topology

    Event ID: 6800

    Date: date
    Time: time
    User: N/A

    Computer: computer_name
    Description:

    The database WSS_Content on computer_name\Microsoft##SSEE is not accessible to missing Windows Internal Database signatures.
  • You receive an error message in the upgrade log that resembles the following:
    [SPServerSequence] [DEBUG] [date time]: Web service Instance SPWebServiceInstance Parent=SPServer Name=computer_name not added. Status = Provisioning
Finally, you may also receive one of the following error messages:
Access to the table dbo.sites is blocked because the signature is not valid.
Access to module dbo.proc_GetCurrent is blocked because the signature is not valid.
This problem occurs after a hotfix package or a public update for Windows SharePoint Services 3.0 is applied.

Cause

This problem occurs if the SPWebService service has not been fully provisioned.

Resolution

To resolve this problem, follow these steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. Change to the following directory:
    system drive:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\Bin
    Note The system drive placeholder represents the drive on which Windows is installed.
  3. At the command prompt, type the following command, and then press ENTER to stop the SPWebService service:
    stsadm -o provisionservice -action stop -servicetype spwebservice -servicename ""
  4. After the SPWebService service has stopped, type the following command, and then press ENTER to start the SPWebService service:
    stsadm -o provisionservice -action start -servicetype spwebservice -servicename ""
  5. After the SPWebService service is started, type the following command to complete the hotfix process or the update process:
    psconfig -cmd upgrade -inplace b2b -wait -force
Properties

Article ID: 944154 - Last Review: Oct 31, 2007 - Revision: 1

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