The Live Meeting add-in buttons do not appear in Outlook 2007

Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


The Microsoft Office Live Meeting add-in buttons do not display in Outlook 2007. Or, you might see the following error message in Outlook 2007 when you use Live Meeting 2005 add-ins or the Live Meeting 2007 console:
An error occurred while sending the e-mail invitation. Please check your email setting then send the invitation again


To resolve this problem, modify the registry by using the following methods.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Note Follow these methods in order. Check whether the problem is resolved after each method.

Method 1: Delete the lmxp32.dll file
Method 2: Delete manifest files
Method 3: Make changes in the registry

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  • Check whether the problem is fixed. If the problem still occurs, you can contact support.
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Article ID: 944602 - Last Review: Sep 12, 2013 - Revision: 1