In Microsoft Exchange Server 2007, the Microsoft Office Outlook Web Access search function does not work for some of users. These users receive the following error message when they perform a search in Outlook Web Access:
Search results may take a long time to appear because Microsoft Exchange Search is unavailable. Results will not include matches in the e-mail body.If you run the test-exchangesearch command, you receive the following output.
Note This issue does not appear to affect newly created mailboxes.
[PS] >test-exchangesearch username |fl
ResultFound : False
SearchTime : -1
This issue occurs because the full-text index catalog is corrupted.
To resolve this issue, rebuild the full-text index catalog. To do this, follow these steps:
- Open the Exchange Management Shell.
- Run the following script to remove the index directories that are associated with specified mailbox databases.
Article ID: 945077 - Last Review: Dec 4, 2007 - Revision: 1