Support for Windows Vista without any service packs installed ended on April 13, 2010. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows
When you try to install a service pack, you may receive one of the following error messages:
Note If you receive "0x80070490" error code, visit the following Microsoft Webiste for troubleshooting:
- A program on your computer interfered with the installation of the service pack.
- There is an inconsistency in the Windows Servicing Store. The Windows Servicing Store is a component that is required to successfully install the service packs.
Resolution 1: Install the stand-alone package for the service pack instead of using Windows Update to install the Service Pack
If you are unsure whether you have tried to install the stand-alone package for the service pack, we recommend that you try the following steps to install the stand-alone package for the service pack. By using the stand-alone package to install the service pack, you eliminate installation issues that might be related to Windows Update. This simplifies the troubleshooting process.
How to obtain the stand-alone package for the service packTo obtain the service pack, see the following articles in the Microsoft Knowledge Base as appropriate for your operating system, and then look for the option to install the service pack from the Microsoft Download Center.
How to obtain the latest Windows Vista service pack
How to obtain the latest service pack for Windows Server 2008
Windows Vista and Windows Server 2008 service pack installation fails with error 0x80004005
Error message when you try to perform a backup on a Windows Vista-based computer: "0x80071A91"
The "Windows Features" dialog box is empty in Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"
Article ID: 947366 - Last Review: Nov 28, 2012 - Revision: 1