This problem occurs specifically on destination domain controllers that are running Windows Server 2008 and that have the Active Directory language locale set to Japanese. Additionally, this problem may occur when an object is created during inbound replication.
In this situation, no errors are reported by the Directory Service event log, by the domain controller diagnostic tool (Dcdiag.exe), by the Repadmin.exe tool, or by any other replication status tools or diagnostic tools on either the source domain controller or the destination domain controller.
Note Destination domain controllers that are running Windows 2000 Server and Windows Server 2003 are not affected by this problem.
In some common scenarios, replication packets arrive out of order at these domain controllers. In these scenarios, some attribute values on the objects that are being replicated are lost. This behavior occurs because of a problem in the Active Directory database.
Service pack informationTo resolve this problem, install the latest service pack for Windows Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
- Installing Active Directory on new domain controllers that are running Windows Server 2008 and that will be configured to use the Japanese language locale
- Upgrading to Windows Server 2008 any existing Windows Server 2003-based domain controllers that have (or that will have) the Japanese language locale installed
We recommend that you install this preventive fix on all existing Windows Server 2008-based domain controllers in forests in which the Japanese language locale is either installed or will be installed.
Download informationThe following files are available for download from the Microsoft Download Center:
Update for Windows Server 2008 (KB949189)
Download the Update for Windows Server 2008 (KB949189) package now.
Update for Windows Server 2008 x64 Edition (KB949189)
Download the Update for Windows Server 2008 x64 Edition (KB949189) package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
When you install this fix, a message that resembles the following message may be logged in the event log with Event ID 4374:This behavior is expected. You can safely ignore this message.
If you can, do not remove Active Directory from any affected Windows Server 2008 domain controllers before you contact Microsoft Customer Service Support so that we can troubleshoot these domain controllers. Be advised that the missing attributes may be recoverable only if we can identify the source domain controller from which these attributes originated.