How to solve Internet Explorer 8 installation problems

Step 1 Check the Internet Explorer 8 Installation Prerequisites

The following updates must be applied before installing Internet Explorer 8:For more information about the installation prerequisites, visit the following Microsoft website: "Internet Explorer 8 Installation Prerequisites"

Step 2 Try the general troubleshooting methods

The following methods are only for general problems. We recommend that you try from easier methods.

Method A: Reset Windows security settings back to the defaults (Rated: Easy)

Method B: Scan your computer for malware (Rated: Easy)



Method C: Temporarily disable antispyware and antivirus software, then try to install Internet Explorer 8 (Rated: Easy)
Method D: Install Internet Explorer 8 in a Clean Boot state (Rated: Moderately easy)

Method E: Check for any files that cannot be backed up or updated (Rated: Moderately easy)


If you still have the problem after you use these methods, contact Microsoft Support.

More Information

When you try to remove Windows Internet Explorer 8, the program may not appear in the Currently installed updates list in Windows Vista or in Windows Server 2008. For more information about how to resolve this problem, click the following article number to view the article in the Microsoft Knowledge Base:
965227 Windows Internet Explorer 8 does not appear in the "Currently installed updates" list in Windows Vista or in Windows Server 2008
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Article ID: 949220 - Last Review: Jan 13, 2014 - Revision: 1

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