If you’re successfully connected to the Internet but cannot view any webpages in Internet Explorer, use one of the following troubleshooting procedures, as appropriate for your operating system.
If the procedure that corresponds to your operating system does not resolve your issue, go to Wired and wireless network problems. The guidance that's offered there will help you identify network connection issues and run automated troubleshooters to fix the issues.
After you click this link, verify that the steps that are provided correspond to your operating system. To do this, click the drop-down arrow, and then select your operating system. (The screen shot for this step is listed below).