When you click Start, and then click Messaging on a Windows Mobile 6-based device that's connected to Exchange Online in Office 365, you receive the following message:In the message, you click Attention required, and then you receive the following message:
In the message, you click View Support Code, and the following support code is displayed:
This issue occurs if Exchange Online security policies aren't applied on the Windows Mobile 6-based device.
To resolve this issue, follow these steps:
- On the Windows Mobile 6-based device, click Start, click Messaging, and then click Sync.
You receive the following message:
- Click OK.
Article ID: 956963 - Last Review: Dec 21, 2016 - Revision: 1
Microsoft Exchange Online, Windows Mobile 6