0x80240016 error when you try to install updates from Windows Update Microsoft Update

Symptoms

When you try to install updates from Windows Update or Microsoft Update, you receive the following error message:
0x80240016

Cause

This issue occurs if Windows Update is already busy installing other updates. Rarely, this may also occur if the updates that have already been installed require the computer to restart before any further installations can be done.

Resolution

To resolve this issue, try the following:

  • Wait a few minutes, and then try again.
  • If you try again and still get this same error code, restart your computer.

More Information

Sometimes, stopping and restarting the Windows Update service will not fix problems with Windows Update. In this situation, you can try resetting the Windows Update components.

For more information about resetting the Windows Update components, click the following article number to view the article in the Microsoft Knowledge Base:

971058 How do I reset Windows Update components?

Properties

Article ID: 957307 - Last Review: Aug 24, 2016 - Revision: 1

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