- You install a Microsoft System Center Configuration Manager 2007 Service Pack 1 (SP1) site that uses a clustered Microsoft SQL Server installation or a remote SQL Server installation.
- You open the ConfigMgr Service Manager tool.
- You right-click the SMS_SITE_SQL_BACKUP service to query its status.
The ConfigMgr Service Manager tool queries the service name by using Windows Management Instrumentation (WMI). The Component Manager provider (Cmprov.dll) returns SMS_SITE_SQL_BACKUP as the service name. This name does not match the actual SQL Server backup service name on the remote site database server.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Configuration Manager 2007 Service Pack 1 installed to apply this hotfix.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
Note This file attribute information applies to x86-based systems, x64-based systems, International Client Pack 1, and International Client Pack 2.
To open ConfigMgr Service Manager, follow these steps:
- In the Configuration Manager console, expand System Center Configuration Manager, expand Site Database, expand Tools, and then expand ConfigMgr Service Manager.
- Right-click ConfigMgr Service Manager, and then click Start ConfigMgr Service Manager.
Article ID: 957879 - Last Review: Oct 8, 2011 - Revision: 1