- Click Start, and then click Run.
- Copy the following text, paste it into the Run box, and then click OK or press ENTER:Cmd /c ren %WinDir%\System32\Spupdsvc.exe Spupdsvc.old
- Try to install the updates again. If you still cannot install the updates, see the "References" section for information about how to contact Windows Update support or Microsoft Update support.
Article ID: 958040 - Last Review: Sep 29, 2008 - Revision: 1