Application Virtualization Clients are not able to stream content from an Application Virtualization 4.5 Streaming Server

Applies to: Microsoft Application Virtualization for Remote Desktop ServicesApplication Virtualization for Windows DesktopsApplication Virtualization 4.5 for Windows Desktops

Source: Microsoft Support

RAPID PUBLISHING


RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom




Microsoft Application Virtualization (App-V) clients configured to stream content from Application Virtualization 4.5 are not able to launch applications and the following error is logged in the Application Event log:

Event Type:        Error


Event Source:    Application Virtualization Client


Event Category:                (26)


Event ID:              3001


Date:                     8/25/2008


Time:                     9:46:50 AM


User:                     N/A


Computer:          TEST


Description:


{tid=B00:usr=administrator}


The Application Virtualization Client could not launch <Application Name> 1.0.


 


The package requested could not be found in the system data store or the files associated with this package could not be found on the server. Report the following error code to your System Administrator.


 


Error code: 4505CE-1690150A-20000194


 


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


 


Additionally, the following errors may be logged to the sft-server.log on the Application Virtualization 4.5 Streaming Server:


[2008-08-25 09:34:41.898] - 1984 2444 lightweight_server::package_map::log_errors - - - - 2 44900 "System Error [3] accessing content root: [z:\].

Cause




The Application Virtualization Content is located on a network share and the PackageRoot value for the Application Virtualization 4.5 Streaming Server is configured to use a mapped drive.

Resolution




Specify the PackageRoot value as a UNC path, such as \\<server name>\<share name>, and then restart the Application Virtualization Streaming Server service.

DISCLAIMER


MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.


TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.