A new feature known as Intelligent Message Filter in Exchange Server 2003 prevents regular messages from being moved to the Junk E-mail folder


In a Microsoft Exchange Server 2003 environment, you set the Junk E-mail option to High in the Microsoft Office Outlook client-side. Then, some regular messages are moved to the Junk E-mail folder. Therefore, Exchange Server 2003 provides a new feature known as Intelligent Message Filter (IMF) that fixes this problem.

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The administrator can configure a safe domain list that uses wildcard characters by using IMF. A message from those safe domains has a spam confidence level (SCL) score of -1. Therefore, Outlook does not scan the message and does not move it to the Junk E-mail folder.
Note A new registry entry is added. This registry entry lists all the senders’ addresses that bypass message filtering:
Location: Name: Type: Data:
HKLM\Software\Microsoft\Exchange\ContentFilter FromAddressList Multi-String Value A list of addresses (with wildcard support)

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


Before you install this hotfix for Exchange Server 2003, you must install Exchange Server 2003 Service Pack 2 (SP2).

For more information about how to obtain the latest service packs for Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the IIS Admin Service and all the dependent services to apply this hotfix.

File information

File nameFile versionFile sizeDateTime

More information

To learn more about IMF for Exchange, visit the following Microsoft Web site:
To download the Exchange Server 2003 Security Hardening Guide, visit the following Microsoft Web site:

Article ID: 961919 - Last Review: Sep 3, 2013 - Revision: 1