"Component transfer error. FRx system files, File group: File, Error: Catastrophic error." The error occurs after lauching thesetup.exe file from the Client Setup folder.
An incorrect path is specified in the initial setup of Client Deployment.
ResolutionThe path specified must use Universal Naming Convention (UNC) pathing during the setup of Client Deployment. Open the frxclient.cfg file using Notepad and edit the path on the lines beginning with "Directory=" to reflect the installation directory using UNC pathing.There will typically be three instances of this, one each in the [Designer], [Drilldown] and [Report Launcher] sections. An example of UNC pathing is - \\\\Server\\Share\\FolderNOTE: If you are unsure of the exact path, please contact either your internal IT group or your FRx support provider.
Article ID: 964153 - Last Review: Mar 29, 2017 - Revision: 3