FIX: A Business Activity Monitoring (BAM) activity does not track the first message of a batch in BizTalk Server 2006 R2


Consider the following scenario in BizTalk Server 2006 R2:
  • You create and then deploy a Business Activity Monitoring (BAM) activity.
  • In Tracking Profile Editor (TPE), you create a tracking profile that is based on the BAM activity definition, and then you apply this tracking profile.
In this scenario, when a batch of messages is received by BizTalk Server 2006 R2, the first message of the batch is not tracked. Therefore, when you open the BAM table in the BAMPrimaryImport database, you cannot find a tracking record entry for the first message. Also, you cannot find any corresponding information in the TDDS_FailedTrackingData table.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the BizTalk service process (Btsntsvc.exe ).

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about BAM activities, visit the following Microsoft Web site:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 967765 - Last Review: Nov 9, 2009 - Revision: 1