The "OnLookUp" trigger does not work as expected on a page in Microsoft Dynamics NAV 2009

Symptoms

When you add code to the OnLookUp trigger of a form or a page for a field that has a conditional table relation in Microsoft Dynamics NAV 2009, the OnLookUp trigger works fine on the form. However, it does not work as expected on the page.

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. The hotfix corrects the problem that is described in this article. Apply the hotfix only to systems that are experiencing this specific problem.

To resolve this problem immediately, contact your Microsoft Dynamics partner or Technical Support for Microsoft Dynamics and related products to obtain the hotfix. If you have access to online assisted support you can log on to the Microsoft Dynamics site and create a new support request. To do this, visit the following Microsoft Web site:You can also contact Technical Support for Microsoft Dynamics and related products by telephone. To do this, visit the following Microsoft Web site:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.




How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix or an update file from Technical Support for Microsoft Dynamics, a hyperlink will be sent to you in an e-mail.


The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.


If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. You must then provide the password provided in the e-mail.


If you click Cancel, the download process stops.

How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files.

To do this, replace the following files in the Microsoft Dynamics NAV RoleTailored Client installation with the hotfix or the update files.
File nameFile versionFile sizeDateTimePlatform
Dundaswinchart.dll5.0.0.16922,733,90408-Mar-200919:27x86
Microsoft.dynamics.framework.patterns.dll1.2.10579.9871,63206-Mar-200907:38x86
Microsoft.dynamics.framework.ui.dll1.2.10579.98653,25606-Mar-200907:38x86
Microsoft.dynamics.framework.ui.mapping.dll1.2.10579.98100,31206-Mar-200907:38x86
Microsoft.dynamics.framework.ui.navigation.dll1.2.10579.9821,46406-Mar-200907:38x86
Microsoft.dynamics.framework.ui.ux2006.dll1.2.10579.9892,03208-Mar-200919:16x86
Microsoft.dynamics.framework.ui.ux2006.winforms.dll1.2.10579.9838,80808-Mar-200919:16x86
Microsoft.dynamics.framework.ui.windows.dll1.2.10579.9883,92806-Mar-200907:38x86
Microsoft.dynamics.framework.ui.winforms.controls.dll1.2.10579.982,066,40806-Mar-200907:38x86
Microsoft.dynamics.framework.ui.winforms.dll1.2.10579.98632,79206-Mar-200907:38x86
Microsoft.dynamics.nav.client.builder.dll6.0.28815.0165,76008-Mar-200919:16x86
Microsoft.dynamics.nav.client.exe6.0.28815.0141,16808-Mar-200919:16x86
Microsoft.dynamics.nav.client.interop.communicator.dll1.0.559.18375,68808-Mar-200919:16x86
Microsoft.dynamics.nav.client.serviceconnection.dll6.0.28815.075,68008-Mar-200919:16x86
Microsoft.dynamics.nav.client.ui.dll6.0.28815.0423,80008-Mar-200919:16x86
Microsoft.dynamics.nav.client.winforms.dll6.0.28815.0276,35208-Mar-200919:16x86
Microsoft.dynamics.nav.client.winforms.tlbNot Applicable2,65208-Mar-200914:57Not Applicable
Microsoft.dynamics.nav.language.dll6.0.28815.01,865,58408-Mar-200919:16x86
Microsoft.dynamics.nav.types.dll6.0.28815.0382,84008-Mar-200919:16x86
Microsoft.office.interop.outlook.dll10.0.4504.0395,12808-Mar-200919:27x86
To replace the existing files, follow these steps:
  1. Close the Microsoft Dynamics NAV RoleTailored Client.
  2. Locate the Microsoft Dynamics NAV RoleTailored Client installation directory. The Microsoft Dynamics NAV RoleTailored Client is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV RoleTailored Client installation directory.
  5. When prompted, click Yes to overwrite the files in the installation directory.

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Article ID: 968277 - Last Review: Jan 30, 2017 - Revision: 2

Microsoft Dynamics NAV 2009

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