The MSExchangeIMAP4 and MSExchangePOP3 services crash intermittently in an Exchange Server 2007 environment

Symptoms

The MSExchangeIMAP4 and the MSExchangePOP3 services may crash intermittently on a computer that is running Microsoft Exchange Server 2007 and that has the following event log:

Cause

A time-out thread that tries to release a connection object that has ended causes the problem.

Resolution

To resolve this problem, install the following update rollup:
972076 Description of Update Rollup 2 for Exchange Server 2007 Service Pack 2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 968681 - Last Review: Jan 22, 2010 - Revision: 1

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