Download the latest version of HP Smart PrintHP Smart Web Printing has been replaced by HP Smart Print. To resolve this issue, install the new HP Smart Print program by going to the following HP website:
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Disable HP Smart Web PrintingIf you do not use HP Smart Web Printing, you can disable this add-on by clicking Always open Internet Explorer without this add-on when you see the message that states that the "HP Smart Web Printing add-on can cause Internet Explorer to crash or to stop responding."
Or, you can run the following troubleshooter to disable incompatible add-ons.
The Fix Internet Explorer add-on problems when IE hangs or freezes troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.learn morerun now
Note HP Smart Web Printing is an add-on for Internet Explorer that lets you select and print only the website content that you want. This software is usually installed when you use the HP Software CD to install an HP printer.
Internet Explorer add-ons: frequently asked questions
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 969227 - Last Review: Sep 16, 2013 - Revision: 1