You install more than 100 video transitions or video effects to be used by Windows Movie Maker on a computer that is running Windows XP. When you try to run Windows Movie Maker, the application crashes.
This problem occurs because the maximum number of video transitions or video effects that Windows Movie Maker can handle is set to 100. This results in a crash in the qedit.dll module of Windows Movie Maker.
Update informationThe following files are available for download from the Microsoft Download Center:
Microsoft Windows XP Arabic versionDownload the WindowsXP-KB969395-x86-ARA.exe package now.
Microsoft Windows XP Czech versionDownload the WindowsXP-KB969395-x86-CSY.exe package now.
Microsoft Windows XP Danish versionDownload the WindowsXP-KB969395-x86-DAN.exe package now.
Microsoft Windows XP German versionDownload the WindowsXP-KB969395-x86-DEU.exe package now.
Microsoft Windows XP Greek versionDownload the WindowsXP-KB969395-x86-ELL.exe package now.
Microsoft Windows XP English versionDownload the WindowsXP-KB969395-x86-ENU.exe package now.
Microsoft Windows XP Spanish versionDownload the WindowsXP-KB969395-x86-ESN.exe package now.
Microsoft Windows XP Finnish versionDownload the WindowsXP-KB969395-x86-FIN.exe package now.
Microsoft Windows XP French versionDownload the WindowsXP-KB969395-x86-FRA.exe package now.
Microsoft Windows XP Hebrew versionDownload the WindowsXP-KB969395-x86-HEB.exe package now.
Microsoft Windows XP Hungarian versionDownload the WindowsXP-KB969395-x86-HUN.exe package now.
Microsoft Windows XP Italian versionDownload the WindowsXP-KB969395-x86-ITA.exe package now.
Microsoft Windows XP Japanese versionDownload the WindowsXP-KB969395-x86-JPN.exe package now.
Microsoft Windows XP Korean versionDownload the WindowsXP-KB969395-x86-KOR.exe package now.
Microsoft Windows XP Dutch versionDownload the WindowsXP-KB969395-x86-NLD.exe package now.
Microsoft Windows XP Norwegian versionDownload the WindowsXP-KB969395-x86-NOR.exe package now.
Microsoft Windows XP Polish versionDownload the WindowsXP-KB969395-x86-PLK.exe package now.
Microsoft Windows XP Portuguese Brazilian versionDownload the WindowsXP-KB969395-x86-PTB.exe package now.
Microsoft Windows XP Portuguese versionDownload the WindowsXP-KB969395-x86-PTG.exe package now.
Microsoft Windows XP Russian versionDownload the WindowsXP-KB969395-x86-RUS.exe package now.
Microsoft Windows XP Swedish versionDownload the WindowsXP-KB969395-x86-SVE.exe package now.
Microsoft Windows XP Turkish versionDownload the WindowsXP-KB969395-x86-TRK.exe package now.
Microsoft Windows XP Chinese Simplified versionDownload the WindowsXP-KB969395-x86-CHS.exe package now.
Microsoft Windows XP Chinese Traditional versionDownload the WindowsXP-KB969395-x86-CHT.exe package now.
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
PrerequisitesYou must have Windows XP Service Pack 3 (SP3) installed to apply this hotfix.
Restart requirementYou may have to restart the computer after you apply this hotfix if the qedit.dll module is in use.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
After you install this hotfix, the maximum number of video transitions or video effects is raised to 200.
Article ID: 969395 - Last Review: Jun 18, 2009 - Revision: 1