Error message when you run an object that uses the RecordRef.GET(RecordID) function in Microsoft Dynamics NAV 2009: "Object of type Table with id 2000100007 could not be found"

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Symptoms

When you run an object that uses the RecordRef.GET(RecordID) function in the Microsoft Dynamics NAV 2009 RoleTailored client, you receive the following error message:
Object of type Table with id 2000100007 could not be found. Page View - Item Available Inventory has to close.

This problem occurs where the RecordID parameter in the RecordRef.GET(RecordID) function points to a record in a temporary table

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.




How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix or an update file from Technical Support for Microsoft Dynamics, a hyperlink will be sent to you in an e-mail.

The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.

If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.

If you click
Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. You must then provide the password provided in the e-mail.


If you click Cancel, the download process stops.


How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.
  1. Replace the following files in the Microsoft Dynamics NAV Classic client installation with the hotfix or the update files.
    File nameFile versionFile sizeDateTimePlatform
    Dbm.dll6.0.29415.0444,23201-Jul-200901:19x86
    Fin.exe6.0.29415.012,244,79201-Jul-200901:20x86
    Finhlink.exe6.0.29415.0452,43201-Jul-200901:20x86
    Finsql.exe6.0.29415.012,330,83201-Jul-200901:20x86
    Nc_netb.dll6.0.29415.0108,35201-Jul-200901:19x86
    Nc_tcp.dll6.0.29415.0108,36801-Jul-200901:19x86
    Nc_tcps.dll6.0.29415.0153,40801-Jul-200901:19x86
    Ndbcs.dll6.0.29415.01,333,07201-Jul-200901:19x86
    Slave.exe6.0.29415.0161,61601-Jul-200901:19x86
    To replace the existing Microsoft Dynamics NAV files, follow these steps:
    1. Close the Microsoft Dynamics NAV Classic client.
    2. Locate the Microsoft Dynamics NAV Classic client installation directory. The Microsoft Dynamics NAV Classic client is usually installed in the following directory.
      C:\Program Files\Microsoft Dynamics NAV\60\Classic
    3. Copy the files that you downloaded.
    4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.
    5. When prompted, click Yes to overwrite the files in the installation directory.
  2. Replace the following files in the Microsoft Dynamics NAV RoleTailored client installation with the hotfix or the update files.
    File nameFile versionFile sizeDateTimePlatform
    Dundaswinchart.dll5.0.0.16922,733,90401-Jul-200901:19x86
    Microsoft.dynamics.framework.patterns.dll1.2.10579.17371,64829-Jun-200923:21x86
    Microsoft.dynamics.framework.ui.dll1.2.10579.173653,26429-Jun-200923:21x86
    Microsoft.dynamics.framework.ui.mapping.dll1.2.10579.173100,32029-Jun-200923:21x86
    Microsoft.dynamics.framework.ui.navigation.dll1.2.10579.17321,48029-Jun-200923:21x86
    Microsoft.dynamics.framework.ui.ux2006.dll1.2.10579.17392,04801-Jul-200901:08x86
    Microsoft.dynamics.framework.ui.ux2006.winforms.dll1.2.10579.17338,81601-Jul-200901:08x86
    Microsoft.dynamics.framework.ui.windows.dll1.2.10579.17383,93629-Jun-200923:21x86
    Microsoft.dynamics.framework.ui.winforms.controls.dll1.2.10579.1732,066,42429-Jun-200923:21x86
    Microsoft.dynamics.framework.ui.winforms.dll1.2.10579.173632,80829-Jun-200923:21x86
    Microsoft.dynamics.nav.client.builder.dll6.0.29415.0165,77601-Jul-200901:08x86
    Microsoft.dynamics.nav.client.exe6.0.29415.0141,18401-Jul-200901:08x86
    Microsoft.dynamics.nav.client.interop.communicator.dll1.0.559.18375,68801-Jul-200901:08x86
    Microsoft.dynamics.nav.client.serviceconnection.dll6.0.29415.075,68001-Jul-200901:08x86
    Microsoft.dynamics.nav.client.ui.dll6.0.29415.0427,90401-Jul-200901:08x86
    Microsoft.dynamics.nav.client.winforms.dll6.0.29415.0276,36801-Jul-200901:08x86
    Microsoft.dynamics.nav.client.winforms.tlbNot applicable2,65230-Jun-200920:37Not applicable
    Microsoft.dynamics.nav.language.dll6.0.29415.01,865,60001-Jul-200901:08x86
    Microsoft.dynamics.nav.types.dll6.0.29415.0382,84001-Jul-200901:08x86
    Microsoft.office.interop.outlook.dll10.0.4504.0395,13601-Jul-200901:19x86
    To replace the existing Microsoft Dynamics NAV files, follow these steps:
    1. Close the Microsoft Dynamics NAV RoleTailored client.
    2. Locate the Microsoft Dynamics NAV RoleTailored client installation directory. The Microsoft Dynamics NAV RoleTailored client is usually installed in the following directory.
      C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client
    3. Copy the files that you downloaded.
    4. Paste the files that you downloaded into the Microsoft Dynamics NAV RoleTailored client installation directory.
    5. When prompted, click Yes to overwrite the files in the installation directory.
  3. Replace the following files in the Microsoft Dynamics NAV Server installation with the hotfix or the update files.
    File nameFile versionFile sizeDateTimePlatform
    Cdo.dll6.5.7940.0775,48001-Jul-200901:19x86
    Customization.xmlNot applicable1,11516-Jun-200919:24Not applicable
    Gapi32.dll6.5.7940.071,48801-Jul-200901:19x86
    Httpcfg.exe5.2.3790.022,35201-Jul-200901:19x86
    Microsoft.dynamics.nav.language.dll6.0.29415.01,865,60001-Jul-200901:08x86
    Microsoft.dynamics.nav.ncl.dll6.0.29415.0489,33601-Jul-200901:08x86
    Microsoft.dynamics.nav.server.exe6.0.29415.0137,08801-Jul-200901:08x86
    Microsoft.dynamics.nav.server.exe.configNot applicable21116-Jun-200919:29Not applicable
    Microsoft.dynamics.nav.service.dll6.0.29415.0120,70401-Jul-200901:08x86
    Microsoft.dynamics.nav.service.runtime.dll6.0.29415.063,37601-Jul-200901:08x86
    Microsoft.dynamics.nav.service.webservices.dll6.0.29415.0128,92001-Jul-200901:08x86
    Microsoft.dynamics.nav.types.dll6.0.29415.0382,84001-Jul-200901:08x86
    Microsoft.dynamics.nav.watson.dll6.0.29415.038,78401-Jul-200901:08x86
    Msoutl.olb11.0.5510.0200,24816-Jun-200919:24Not applicable
    Nclcsrt.etxNot applicable87,27930-Jun-200916:52Not applicable
    Nclcsrt.stxNot applicable81,08330-Jun-200916:52Not applicable
    Nclcsrts.dllNot applicable1,394,51201-Jul-200901:19x86
    Ndbcs.dll6.0.29415.01,333,07201-Jul-200901:19x86
    1. Stop the Microsoft Dynamics NAV Server.
    2. Locate the Microsoft Dynamics NAV Server installation directory. The Microsoft Dynamics NAV Server is usually installed in the following directory.
      C:\Program Files\Microsoft Dynamics NAV\60\Service
    3. Copy the files that you downloaded.
    4. Paste the files that you downloaded into the Microsoft Dynamics NAV Server installation directory.
    5. When prompted, click Yes to overwrite the files in the installation directory.
    6. Start the Microsoft Dynamics NAV Server.
  4. If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation with the hotfix or the update files.
    File nameFile versionFile sizeDateTimePlatform
    Dbm.dll6.0.29415.0444,23201-Jul-200901:19x86
    Nas.exe6.0.29415.02,070,34401-Jul-200901:19x86
    Nassql.exe6.0.29415.02,160,44801-Jul-200901:19x86
    Ndbcs.dll6.0.29415.01,333,07201-Jul-200901:19x86
    Slave.exe6.0.29415.0161,61601-Jul-200901:19x86
    To replace the files, follow these steps.
    1. Stop the Microsoft Dynamics NAV Application Server.
    2. Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory.
      C:\Program Files\Microsoft Dynamics NAV\60\Application Server
    3. Copy the files that you downloaded.
    4. Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.
    5. When prompted, click Yes to overwrite the files in the installation directory.
    6. Start the Microsoft Dynamics NAV Application Server.

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Article ID: 971519 - Last Review: Jan 30, 2017 - Revision: 2

Microsoft Dynamics NAV 2009

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