You receive NDR 5.6.0 and NDR 5.2.0 intermittently when a message contains embedded images in Exchange Server 2007

Symptoms

In a Microsoft Exchange Server 2007 environment, you receive Non-Delivery Report (NDR) 5.6.0 and NDR 5.2.0 intermittently when a message contains embedded images:
#550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##

#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionCallFailed:16.18969:xxxxxxxx, ......

Resolution

To resolve this problem, download and then install Exchange Server 2007 Service Pack 2 (SP2). You can access the following Microsoft Web site to obtain Exchange Server 2007 SP2:

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 972102 - Last Review: Aug 25, 2009 - Revision: 1

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