To have us resolve this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for meTo fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Then, go to the "Did this fix the problem?" section.
Let me fix it myself
Re-register the broken interfaces by running the following commands:
regsvr32 "%ProgramFiles%\Internet Explorer\ieproxy.dll"
On 64-bit Windows, also run the following commands:
regsvr32 "%ProgramFiles(x86)%\Internet Explorer\ieproxy.dll"
On Windows XP and Windows Server 2003, these commands need to be run from a user account with administrative privileges on the machine.
On Vista or later, these commands need to be run elevated. Click Start, All Programs, Accessories. Right-click Command Prompt and choose Run as Administrator. At the command prompt, run the commands.
Did this fix the problem?
- Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
- We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.
One known cause of this problem is that system-level interface registrations are broken. In particular, registrations for the following interfaces may be missing:
This can be due to failed installations or upgrades, or malware infections.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Article ID: 972928 - Last Review: Sep 5, 2013 - Revision: 1