FIX: You cannot scroll through a Web page or visit a link by using a .NET Compact Framework 3.5-based application that hosts a WebBrowser control in Windows Mobile 6.1.4 or in Windows Mobile 6.5

Applies to: Microsoft .NET Compact Framework 3.5


Consider the following scenerio. You run a .NET Compact Framework 3.5-based application on a Windows Mobile device or on a Windows Mobile device emulator. This application hosts a System.Windows.Forms.WebBrowser control. Then, the application loads an HTML page that contains multiple links. In this scenerio, you experience the following issues:
  • You cannot scroll through the links by using the Navigation button. Instead, you are able to unexpectedly move the entire Web page you visit.
  • When you press the Commandbutton, you cannot open a specified link.
This problem occurs in Windows Mobile 6.1.4 and in Windows Mobile 6.5. Additionally, in Windows Mobile 6.5, the horizontal and vertical scroll bars do not appear.


This problem is caused by a wrapper around the Shdocvw.dll file. You notice this problem when you use the System.Windows.Forms.WebBrowser control in the .NET Compact Framework 3.5.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites to install this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile sizeDateTime


To work around this problem, create a user control that is based on the Webview.dll native control and on the Htmlview.dll native control.

Note The native sample code can be found in the following location:
Windows Mobile 6 SDK\Samples\PocketPC\CPP\win32\browse


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.