Consider the following scenario:
- You have a computer that is running Microsoft Exchange Server 2007.
- You configure the DisplayName property of User A to use a double-byte character set (DBCS).
- You configure the SimpleDisplayName property of User A to use a single-byte character set (SBCS).
- User B accesses a mailbox by using Microsoft Office Outlook 2007 that is running in ANSI mode with an online profile.
- User A sends an email message to User B.
Note In an Exchange Server 2003 environment, the Simple Display Name value for User A is shown in the From field.
SimpleDisplayName is an Active Directory property which represents the display name of a recipient in ASCII to display to the end users who may not understand DBCS characters.
If a user uses Outlook in ANSI mode, the recipient fields shows the SimpleDisplayName property value instead of the DisplayName property value. To use Outlook in ANSI mode, follow these steps to create a registry entry:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then right-click the following subkey:HKEY_CURRENT_USER\Software\Microsoft\office\12.0\Outlook\EMSP
- Select New, and then click DWORD (32-bit) Value.
- Change the Name to PreferANSI.
- Double-click the new value and change Data to 1.
- Exit Registry Editor.
Article ID: 975424 - Last Review: Sep 13, 2012 - Revision: 1