Issue that this update package fixes
SymptomsStarting on December 11, 2009, customers who use Office 2003 will be unable to open Office 2003 documents that are protected with the Active Directory Rights Management Service (AD RMS) or with Rights Management Services (RMS). Customers will also be unable to save Office 2003 documents that are protected with AD RMS/RMS.
Users may receive the following error message when they try to open AD RMS-protected or RMS-protected documents by using Office 2003:
CauseThe expiry date for the license information within the definition file that is used by Office 2003 to enable IRM functionality is set to December 10, 2009. This problem occurs because the expiry date was not renewed.
WorkaroundTo work around this problem, open the document by using the 2007 Microsoft Office system.
Known issueThe original hotfix for this issue contained a problem that had to be resolved so that future updates would install as expected. This hotfix was released on December 12, 2009. Customers who previously installed the original hotfix are offered the updates again from Microsoft Update and Windows Server Update Services (WSUS). The contents of the original hotfix and this hotfix are identical. The fix was in the update itself.
How to obtain this update This update is available from the Microsoft Update Web site:
The following file is available for download from the Microsoft Download Center:
Download the Office2003-kb978551-fullfile-enu.exe package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
How to determine whether the update is installed
This update contains files that have the versions that are listed in the following table.
|File name||File version||File size||Date||Time||Platform|
|Exlprtid.xml||Not Applicable||79,660||11-Dec-2009||03:50||Not Applicable|
|Olkprtid.xml||Not Applicable||79,692||11-Dec-2009||03:50||Not Applicable|
|Pptprtid.xml||Not Applicable||79,716||11-Dec-2009||03:50||Not Applicable|
|Wrdprtid.xml||Not Applicable||79,676||11-Dec-2009||03:51||Not Applicable|
- AD RMS Team Blog: http://blogs.technet.com/rmssupp/
- Office Team Blog: http://blogs.technet.com/office_sustained_engineering/
Article ID: 978551 - Last Review: Feb 16, 2017 - Revision: 3