After page patching is initiated to restore a page for a "-1022" disk I/O error in a Microsoft Exchange Server 2010 environment, the following issues occur:
- A mailbox database copy stays in a passive mode and in a "Failed" state.
- You receive the following error message:The Microsoft Exchange Replication service encountered an error while inspecting the logs and database for <database name>\<server name> on startup. Error: File check failed: File '<the path and name of the database>' could not be opened. The file is locked or in use.
To resolve these issues, install one of the following updates:
- Update Rollup 3 for Exchange Server 2010
For more information about Update Rollup 3 for Exchange Server 2010, visit the following Microsoft website:
- Exchange Server 2010 Service Pack 1 (SP1)
For more information about Exchange Server 2010 SP1, visit the following Microsoft website:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.