Fix it solutionNote This Fix it solution does not resolve the issue. Instead, this Fix it solution only notifies you of a possible issue and suggests next steps. To use this Fix it solution, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Next, go to the "What do I do if the computer is incompatible?" section.
What do I do if the computer is incompatible?If the Fix it solution detects abnormal operating system configurations, you receive the following error message:
MpSysChk.exe toolImportant System administrators and IT professionals may also want to download the MpSysChk.exe tool. This tool is a stand-alone command line version of the tool that is in the Fix it solution. The MpSysChk.exe tool can help automate an enterprise-wide compatibility assessment.
The following file is available for download from the Microsoft Download Center:
Download the MpSysChk.exe tool package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: