- The SharePoint Timer service account is not a member of the Performance Monitor Users group on the database server.
- The database server is down and cannot be accessed.
- The Remote Registry service was stopped on the database server.
- The RPC port, TCP Port 135, is closed on the database server.
Method 1: Add the SharePoint Timer service account to the Performance Monitor Users group
- Log on to the database server by using an administrator account.
- Click Start, click Run, type compmgmt.msc, and then press ENTER.
- In the Computer Management window, expand System Tools, expand Local Users and Groups, and then click Groups.
- Double-click Performance Monitor Users, and then click Add.
- In the Enter the object names to select box, type the SharePoint Timer account name, and then click OK.
Method 2: Start Remote Registry Service on database server
- Click Start, point to Programs, point to Administrative Tools, and then click Services.
- Locate the Remote Registry Service. If it is stopped, right-click Remote Registry Service, and then click Properties.
- On the Startup type list, click Automatic.
- Under Service status, click Start.
- Click OK, and then close Services.
Method 3: Make sure that the RPC port is open on the database serverFor more information about how to configure the RPC port, TCP 135, on the database server, click the following article numbers to view the articles in the Microsoft Knowledge Base:
Article ID: 981243 - Last Review: Sep 22, 2011 - Revision: 1