Symptoms
When you try to expand the Resources folder to view resource artifacts in Microsoft BizTalk Server 2009 Administration Console, you experience one or more of the following symptoms:
-
The resource artifacts may take very long time to load.
-
You receive an error message that resembles the following:
This snap-in is not responding. To return to MMC and check the status of the snap-in, click Cancel. If you choose to end the snap-in immediately, you will lose any unsaved data. To end the snap-in now, click End Now.
Note This issue typically occurs when the BizTalk application contains many resources.
Resolution
Cumulative update information
For BizTalk Server 2009, the hotfix that resolves this issue is included in Cumulative Update 1 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2429050Cumulative update package 1 for BizTalk Server 2009
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have BizTalk Server 2009 installed to apply the hotfix.
Restart requirement
You may have to restart the computer if BizTalk Server Administration console is running when you apply the hotfix. To avoid restarting the computer, close BizTalk Server Administration console before you apply the hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Microsoft.biztalk.administration.snapin.dll |
3.8.427.2 |
3,528,592 |
14-May-2010 |
18:17 |
x86 |
|
Microsoft.biztalk.applicationdeployment.engine.dll |
3.8.427.2 |
567,200 |
14-May-2010 |
18:17 |
x86 |
|
Microsoft.biztalk.explorerom.dll |
3.8.427.2 |
505,720 |
14-May-2010 |
18:17 |
x86 |
|
Microsoft.biztalk.resourcemanagers.dll |
3.8.427.2 |
198,536 |
14-May-2010 |
18:17 |
x86 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about BizTalk Server hot fixes, click the following article number to view the article in the Microsoft Knowledge Base:
2003907 Information on BizTalk Server hotfixes
