“Error(s) occurred while invoke of Open on object xmlDOM” error message when you load an XML file that uses ISO-10646-UCS-2 encoding by using Microsoft XML Core Services 6.0


Symptoms


When you use Microsoft XML Core Services 6.0 to load an XML file that uses ISO-10646-UCS-2 encoding, you receive the following error message: 
Error(s) occured while invoke of Open on object xmlDOM: Reason: Switch from current encoding to specified encoding not supported.

Resolution


Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites to install the hotfix.

Restart requirement



You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information


This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For x86-based version of Microsoft XML Core Services 6.0
File nameFile versionFile sizeDateTimeHashes
Msxml6.msiNot Applicable1,628,67207- May-201003:39Not Applicable
For x64-based version of Microsoft XML Core Services 6.0
File nameFile versionFile sizeDateTimeHashes
Msxml6.msiNot Applicable2,721,79207- May-201005:26Not Applicable
For IA-64-based version of Microsoft XML Core Services 6.0
File nameFile versionFile sizeDateTimeHashes
Msxml6.msiNot Applicable4,184,06407- May-201004:30Not Applicable
For all supported x86-based versions of Windows Vista Service Pack 2 (SP2) and of Windows Server 2008 SP2
File nameFile versionFile sizeDateTimeHashesPlatform
Msxml6.dll6.20.3503.01,409,53628-Apr-201016:40MD5: EABE2ADA575DB9DB88B321064DF47153
SHA1: 3E95F2433F1AB750479807CE8EBEFC9FEEF79583
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201016:40MD5: 92772AC816177E62D5063930426F366D
SHA1: DC64D797F5945DCAC9AA0F5F88820E97855F0EAF
x86
Msxml6.dll6.20.4003.01,4 01,34428-Apr-201016:26MD5: 1736F299862A117293103572A05FEA58
SHA1: FAD8932084943F142B2FA2DC70A5105C42E78E18
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201016:26MD5: 17EEAF2CFB9662BDA36538B6B8E3E21F
SHA1: A22D8EFDD5964D6A504537C803CB1B46827BB8FF
x86
Msxml6.dll6.20.5004.01,4 02,36828-Apr-201017:48MD5: AA376C3DA057760A371A33F9400E4462
SHA1: 7D1181DE9426F0CB3F6A24C92A312907B5429C4D
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201017:48MD5: 8D948CB11F375628A93DFF9CF841EAEC
SHA1: A6CF9BC4A0834CD60C60E1BED08A6F9F91F05FD3
x86
For all supported x64-based versions of Windows Vista SP2 and of Windows Server 2008 SP2
File nameFile versionFile sizeDateTimeHashesPlatform
Msxml6.dll6.20.3503.01,831,42428-Apr-201016:42MD5: 07F250BCC383A3F9EEEBFB04FA01112C
SHA1: E5056BA965EE13C31AE63BA5A66F370DD8F3731C
x64
Msxml6r.dll6.0.3883.02,0 4828-Apr-201016:42MD5: AC1DF6EECCA6BAA1F7E6EE8C0C9D5696
SHA1: C1176B7AFF2CF8DDC91A32AFFEAD6296F3D499B1
x64
Msxml6.dll6.20.4003.01,7 97,12028-Apr-201017:00MD5: 5AD42AB1DED78FC1464467225E82AEBA
SHA1: 0B9D101AD39E1D61953DB9E4323B84BAC06BB9D2
x64
Msxml6r.dll6.0.3883.02,0 4828-Apr-201017:00MD5: E2B656B4397842EF72598FE0ADC40B82
SHA1: 2A1C822C8DA9CF893FA73E6118B38693113C5FC0
x64
Msxml6.dll6.20.5004.01,7 97,12028-Apr-201017:46MD5: B5305D623982B404C3D5D518080EAB6D
SHA1: CA58D935555F467EF5191BA0DDD3E6DE8D8B5A74
x64
Msxml6r.dll6.0.3883.02,0 4828-Apr-201017:46MD5: 35CE10CCD5E07A3E4A00219168963AA5
SHA1: 322CF656BAA45D7672F8FA0D5DA0409CEFDD4B3E
x64
Msxml6.dll6.20.3503.01,4 09,53628-Apr-201016:40MD5: EABE2ADA575DB9DB88B321064DF47153
SHA1: 3E95F2433F1AB750479807CE8EBEFC9FEEF79583
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201016:40MD5: 92772AC816177E62D5063930426F366D
SHA1: DC64D797F5945DCAC9AA0F5F88820E97855F0EAF
x86
Msxml6.dll6.20.4003.01,4 01,34428-Apr-201016:26MD5: 1736F299862A117293103572A05FEA58
SHA1: FAD8932084943F142B2FA2DC70A5105C42E78E18
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201016:26MD5: 17EEAF2CFB9662BDA36538B6B8E3E21F
SHA1: A22D8EFDD5964D6A504537C803CB1B46827BB8FF
x86
Msxml6.dll6.20.5004.01,4 02,36828-Apr-201017:48MD5: AA376C3DA057760A371A33F9400E4462
SHA1: 7D1181DE9426F0CB3F6A24C92A312907B5429C4D
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201017:48MD5: 8D948CB11F375628A93DFF9CF841EAEC
SHA1: A6CF9BC4A0834CD60C60E1BED08A6F9F91F05FD3
x86
For all supported IA-64-based versions of Windows Server 2008 SP2
File nameFile versionFile sizeDateTimeHashesPlatform
Msxml6.dll6.20.4003.03,833,34428-Apr-201016:31MD5: 8A724991C4AC405247337DB06093F4F9
SHA1: 98C256DA3B209091087F5DA93A9707B4A316BB1C
IA- 64
Msxml6r.dll6.0.3883.02,04828-Apr-201016:31MD5: A4655B1BEDCA9DA41618167B5566D1E3
SHA1: A040FB9ACE0F845EFEC6B0AFAC3B1DE56CB7BBED
IA- 64
Msxml6.dll6.20.5004.03,833,34428-Apr-201017:27MD5: FA6852B83FDFC15A6078BE9FA50A64CF
SHA1: 85C57F7019744AD38B89247041C788928945123D
IA- 64
Msxml6r.dll6.0.3883.02,04828-Apr-201017:27MD5: 4BA798BD875334AFFD73A1437BAB2B20
SHA1: D65170F26923B6D85DAB593CC4B0C5B56F1D9F4D
IA- 64
Msxml6.dll6.20.4003.01,401,34428-Apr-201016:26MD5: 1736F299862A117293103572A05FEA58
SHA1: FAD8932084943F142B2FA2DC70A5105C42E78E18
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201016:26MD5: 17EEAF2CFB9662BDA36538B6B8E3E21F
SHA1: A22D8EFDD5964D6A504537C803CB1B46827BB8FF
x86
Msxml6.dll6.20.5004.01,4 02,36828-Apr-201017:48MD5: AA376C3DA057760A371A33F9400E4462
SHA1: 7D1181DE9426F0CB3F6A24C92A312907B5429C4D
x86
Msxml6r.dll6.0.3883.02,0 4828-Apr-201017:48MD5: 8D948CB11F375628A93DFF9CF841EAEC
SHA1: A6CF9BC4A0834CD60C60E1BED08A6F9F91F05FD3
x86
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimeHashesPlatform
Msxml6.dll6.30.7600.207041,387,0 0801-May-201020:31MD5: 31CBB7D74490B0F354932112112D188D
SHA1: AD44311ED7BE9B26A0318D55F0FA49FB3530630A
x86
Msxml6r.dll6.30.7600.163852,04814-Jul-200901:07MD5: C2A9093E56551AACD417926F14F848E8
SHA1: FCA6525AFB376BBBEEFC3F16CD708855DCA9C0E7
x86
For all supported x86-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimeHashesPlatform
Msxml6.dll6.30.7600.207041,999,8 7201-May-201021:07MD5: 2F60E6D8261718743497C92872DE70D1
SHA1: 8286C343085209EFC3990CC00BFF302E433014E2
x64
Msxml6r.dll6.30.7600.163852,04814-Jul-200901:30MD5: C71E6CEA3E641104ED7278C49404D949
SHA1: 353FED80E6762C763BAF6024D75D6FDD31B3634A
x64
Msxml6.dll6.30.7600.207041,387,00801-May-201020:31MD5: 31CBB7D74490B0F354932112112D188D
SHA1: AD44311ED7BE9B26A0318D55F0FA49FB3530630A
x86
Msxml6r.dll6.30.7600.163852,04814-Jul-200901:07MD5: C2A9093E56551AACD417926F14F848E8
SHA1: FCA6525AFB376BBBEEFC3F16CD708855DCA9C0E7
x86
For all supported IA-64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimeHashesPlatform
Msxml6.dll6.30.7600.207043,815,4 2401-May-201020:12MD5: 5BE6AB5C8D880A301D7CDE24745F704B
SHA1: 4B4A05AE30F155A36403E1DB4474BECD865DF39C
IA- 64
Msxml6r.dll6.30.7600.163852,04814-Jul-200901:37MD5: D218BE323E36330E818C760E667F0766
SHA1: D0E7795CE1715F63238344AB8C99A2254C18A525
IA- 64
Msxml6.dll6.30.7600.207041,387,00801-May-201020:31MD5: 31CBB7D74490B0F354932112112D188D
SHA1: AD44311ED7BE9B26A0318D55F0FA49FB3530630A
x86
Msxml6r.dll6.30.7600.163852,04814-Jul-200901:07MD5: C2A9093E56551AACD417926F14F848E8
SHA1: FCA6525AFB376BBBEEFC3F16CD708855DCA9C0E7
x86

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about Microsoft XML Core Services, visit the following Microsoft Developer Network (MSDN) website: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates