- You have a Microsoft Outlook 2010 or Microsoft Outlook 2013 profile that has two Microsoft Exchange Server accounts. Both accounts have a public folders store.
- You create a folder that is visible to both accounts. One account does not have permissions to access the folder, and the other account does have permissions to access the folder.
- You use the account that does not have permissions to try to create a post in the folder, and then you receive the following error message:You don't have permission to create an entry in this folder.
- In the same Outlook session, you use the account that does have permissions to try to create a post in the same folder.
In this scenario, you receive the same error message that was mentioned earlier.
Note After you restart Outlook, make sure that the account that has the appropriate permissions is the first to try to access the folder.
Article ID: 983114 - Last Review: Apr 23, 2013 - Revision: 1