Surface for Business help
If your Surface won't start up, or if it goes to sleep and won't wake up, here are some solutions that can help you get it running again.
The Microsoft Surface Diagnostic Toolkit for Business (SDT) enables IT administrators to quickly investigate, troubleshoot, and resolve hardware, software, and firmware issues with Surface devices.
Get more support
Post questions, follow discussions, and share your knowledge in the Surface Community forums.Ask the community
Learn more about the Surface power cord recall.Power cord recall information
Contact Surface support for business
Need assistance with your Microsoft product? We’ll get you the help you need.Get support