Restore from a backup

When you set up a new phone, use the same Microsoft account you used for your old one and we’ll automatically restore your backed-up texts, plus your photos and videos from OneDrive. Restoring apps and settings takes a few extra steps:
  1. When you first set up your new phone, sign in using the same Microsoft account you used for your old one.
  2. When you’re prompted to restore your phone, select a backup, and then select Next.
  3. If you’re asked to verify your account, provide the security code, and then select Next.
  4. Wait for your phone to finish restoring and then select Next.
  5. If you had multiple accounts set up on your old phone, you’ll be prompted to enter their passwords. Enter them and select Next, or select Skip to enter them later.
  6. Select Done.

Article ID: 98182238-d509-50d1-eadf-9a73b2f1f4d1 - Last Review: Aug 18, 2016 - Revision: 3

Windows 10 Mobile