Setup Hangs While Inspecting Hardware; How to Use NTDETECT.COM

This article was previously published under Q103659
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SUMMARY
When you are starting the system from the Windows NT Setup Disk for CD-ROMInstallation or for Floppy Installation, if Setup hangs at the screensaying "Setup is inspecting your computer's hardware configuration," youcan use the debug version of NTDETECT.COM to determine what component ofthe hardware might be causing the problem. The debug version ofNTDETECT.COM is located in the following:

   Windows NT 3.1  - Windows NT 3.1 CD-ROM disc                     (SUPPORT\SUPTOOLS\I386\NTDETECT.COM)   Windows NT 3.5  - Contact Microsoft Product Support Services (PSS)   Windows NT 3.51 - Windows NT CD-ROM disc           and 4.0   (SUPPORT\DEBUG\I386\NTDETECT.CHK)                     Rename NTDETECT.CHK to NTDETECT.COM.				

MORE INFORMATION
NTDETECT.COM detects and builds the hardware component lists onIntel-based (x86) computers. To use the debug version of NTDETECT.COMto determine why Windows NT Setup is hanging at the "Setup is inspectingyour computer's hardware configuration" message, do the following:

  1. Use the MS-DOS DISKCOPY command to copy the contents of the Windows NT Setup disk to a formatted, blank floppy disk.
  2. Replace the NTDETECT.COM file on the copy of the Windows NT Setup disk created in step 1 with the NTDETECT.COM file mentioned above (for the appropriate version of Windows NT).

    NOTE: The debug version of NTDETECT.COM is not available on the Windows NT floppy disks.
  3. Insert the copy of the Windows NT Setup disk you created in step 1 in drive A and restart the computer.
The debug version of NTDETECT.COM will display hardware information onthe screen as it is detected. To move to the next screen, press anykey. Continue until Setup hangs. The contents of the screen at thepoint of lockup should give you an indication of what hardwarecomponent might be causing the problem.
prodnt lock up lockup halt
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Article ID: 103659 - Last Review: 02/28/2014 07:53:37 - Revision: 2.1

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • kbnosurvey kbarchive kbsetup KB103659
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