Article ID: 103916 - View products that this article applies to.
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The mouse pointer may stop responding (freeze) after an IBM Thinkpad or PS/NOTE computer ends its suspend mode.
According to IBM Technical Support, the following steps should correct this problem:
The suspend mode on the IBM Thinkpad is a feature that activates when the computer is not in use. It extends the life of the computer's battery by shutting off the power to the system without closing down the current application.
For more information, call IBM Technical Support.
The IBM Thinkpad is manufactured by IBM, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Article ID: 103916 - Last Review: January 11, 2015 - Revision: 2.0