You are currently offline, waiting for your internet to reconnect

Err Msg: STOP: C0000218 ...Registry Cannot Load the Hive

This article was previously published under Q104203
SYMPTOMS
When you install Windows NT or Windows NT Advanced Server from a CD to amachine whose C drive is a SCSI drive with a DTC3290 SCSI controller, Setupmay fail, displaying the STOP message:
STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\SystemRoot\System32\Config\SOFTWARE
or its log or alternate.
It is corrupt, absent, or not writeable.
CAUSE
During the installation process, Windows NT expects to read certaininformation from the SOFTWARE registry hive. Due to a hardware problem,this cannot be done.
RESOLUTION
This problem was not reproducible at Microsoft. If you run into thisproblem, the following steps may help:

  • Use only hardware listed on the hardware compatibility list (HCL).
  • Ensure that the SCSI bus is properly terminated at both ends.
  • Try a different SCSI cable.
  • DTC has a firmware upgrade that fixes certain over-run problems.
prodnt blue trap
Properties

Article ID: 104203 - Last Review: 10/31/2006 22:43:33 - Revision: 3.1

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • kbhardware kbsetup KB104203
Feedback