Article ID: 111302 - View products that this article applies to.
This article was previously published under Q111302
This article has been archived. It is offered "as is" and will no longer be updated.
NOTEMost of the information in this article is no longer current. For current information on Microsoft Customer Support Service options:
The following is an excerpt from the README.TXT file that is included with the Microsoft Network Client Software.
-------------------------------------------------------------------------- While we have endeavored to supply as complete and accurate information as possible, MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE COMPLETENESS AND ACCURACY OF THIS INFORMATION. This document nor the lists contained herein do not constitute an endorsement of any particular manufacturer. Microsoft and MS-DOS are registered trademarks and Windows and Windows NT are trademarks of Microsoft Corporation. Other product names and trademarks are property of their respective owners. -------------------------------------------------------------------------- The Microsoft Network Client Software is available for download free of charge on MSDL, or at a charge of $49.95 from Microsoft Inside Sales. The terms and conditions of the software is an unlimited user license described in the README.TXT file, available for download as README.EXE in the same locations as the software. To download the software from the MSDL, dial (425) 936-6735. To obtain the software from Microsoft Inside sales call (800) 426-9400 and request SKU #2723850V100. The Microsoft Network Client software contains the following network clients and software: LAN Manager Basic Client Software for MS-DOS(R) Clients LAN Manager Enhanced Software for MS-DOS Clients LAN Manager Client Software for OS/2 Clients TCP/IP Protocol Stack Microsoft Data Link Control (DLC) Protocol Microsoft Remote Access Service (RAS) Client NetWare(R) Client Software for MS-DOS Clients Before you can run the Setup program to install the Microsoft Network Client, you must download the appropriate disk image files, and create floppy disk installation sets of the Network Client files. For MS-DOS based clients, there are five files that you must download. For OS/2 based clients, there are four files that you must download. Each file is a self- extracting zip file that expands into a disk image of one of the installation disks. Within the respective MS-DOS and OS/2 client download areas, the file naming convention is DSKx-n.EXE (for MS-DOS based clients) OS23-n.EXE (for OS/2 based clients) where x specifies the size of the floppy disk (3 for 3.5-inch 1.44 MB floppies, or 5 for 5.25-inch 1.2 MB floppies), and n specifies the disk number (1 to 5 for MS-DOS based client, 1 to 4 for OS/2 based client). To create a floppy disk installation set, use the following syntax to copy each of the disk images to an external drive <filename> -d <destination drive> at the command prompt. The -d indicates that the directories on DSK3-1.EXE are to be copied onto a disk located in the B drive. For example, to create a 3.5-inch (1.44 MB) floppy disk of DSK3-1.EXE, type the following: DSK3-1.EXE -d b: For the Microsoft Network Client for MS-DOS, label each of the five disks as follows: ZIP FILE DISK LABEL ===================================== DSKx-1.EXE Setup DSKx-2.EXE Drivers1 DSKx-3.EXE Drivers2 DSKx-4.EXE Remote Access Service DSKx-5.EXE NetWare(R) Client For the Microsoft Network Client for OS/2, label each of the four disks as follows: ZIP FILE DISK LABEL ================================== OS23-1.EXE OS/2 Setup OS23-2.EXE OS/2 Workstation 1 OS23-3.EXE OS/2 Workstation 2 OS23-4.EXE OS/2 Driver 1 Microsoft Network Client Documentation Offer ============================================ Microsoft offers full printed documentation for the Microsoft Network Clients (either with or without disks), including the following titles: Installation Guide for Clients User's Guide for Microsoft Windows(TM) Clients User's Guide for MS-DOS(R) Clients NetWare Connectivity Guide To order or obtain further information about these products call Microsoft Inside Sales at (800) 426-9400 and ask about either of the following products: Part #272-055-040 Microsoft Network Client 2.2 MLP Documentation Kit (contains printed documentation only) Part #2723850V100 Microsoft Network Client Pack (same as above, but includes disks) When you order the Documentation Kit, please indicate that you would like to order the documentation (part #272-055-040) for the Network Client software that is posted on the Internet. (Ordering documentation usually requires proof of purchase.) ************************************************************************** Your Guide to Service and Support for the Microsoft Network Client Pack ADVANCED SYSTEMS PRODUCTS SUPPORT OPTIONS ========================================= The following support services are available from Microsoft for Microsoft Advanced Systems products, including Microsoft Mail Server and its gateways, SQL Server, LAN Manager, Windows NT, Windows NT Advanced Server, and SNA Server. Electronic Services ------------------- Microsoft Download Service: Use the Microsoft Download Service (MSDL) to access the latest technical notes on common advanced system products support issues by modem. MSDL is at (425) 936-6735, available 24 hours a day, seven days a week, including holidays (1200, 2400, or 9600 baud; no parity, 8 data bits, 1 stop bit). Telephone Support ----------------- Priority Telephone Support: Get technical support from a Microsoft engineer. Microsoft offers pay-as- you-go telephone support from a Microsoft engineer, available 24 hours a day, seven days a week, except holidays. Choose from these options: Per Incident: Dial (900) 555-2100. $150.00 per incident. (Charges appear on your telephone bill.) Per Incident: Dial (800) 936-5900. $150.00 per incident. (Charges billed to your Visa, MasterCard, or American Express.) 10-pack: Ten incidents for $995 prepaid. Additional Information ---------------------- For additional information about Microsoft support options or for a list of Microsoft Solution Providers, call The Microsoft Sales and Information Group at (800) 936-3500, Monday through Friday, 6:00 A.M. to 6:00 P.M., Pacific time, excluding holidays. This list includes only domestic support programs. Microsoft's customer support services are subject to Microsoft's then- current price, terms, and conditions.
Article ID: 111302 - Last Review: February 28, 2014 - Revision: 3.1