Transverse & Extra Paper Sizes Not Available in Common Dialogs

This article was previously published under Q119808
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SYMPTOMS
When you are using a PostScript printer that supports transverse and extrapaper sizes (such as the Agfa 9000 series PS), applications that use commondialog boxes (such as the applications that ship within Windows and Windowsfor Workgroups) do not list all the paper sizes supported by the printer.When you choose Print Setup from the File menu of one of theseapplications, these paper sizes do not appear; however, if you choose thePrinters icon in Control Panel and choose the Setup button, they do appear.

In Write, for example, the following paper sizes do not appear in the PrintSetup dialog box:
Letter Transverse 11 x 8.5 in
A4 Transverse 297 x 210 mm
A5 Transverse 148 x 210 mm
B5 Transverse 182 x 257 mm
Letter Extra 9.5 x 12 in
A4 Extra 236 x 322 mm
Legal Extra 9.5 x 15 in
Tabloid Extra 11.69 x 18 in
Letter Extra Transverse 12 x 9.5 in
CAUSE
These paper sizes are not displayed because of a problem with the PrintSetup common dialog box supplied with Windows 3.1 (and later versions) andthe PostScript printer driver PSCRIPT.DRV.
WORKAROUND
To work around this problem, open Control Panel, choose the Printers icon,make the desired printer the default, press the Setup button, and specifythe desired paper size in the Paper Size list. This allows the applicationto print the desired paper size.

NOTES:
  • The Paper Size line of the Print Setup dialog box of the application is blank because the Print Setup common dialog box does not list transverse and extra paper sizes.
  • Note that changing the Paper Size in the Print Setup dialog box of an application overrides the settings in the Setup dialog box of Control Panel.
3.10 3.1 3.11 dialogs
Properties

Article ID: 119808 - Last Review: 02/27/2014 10:15:47 - Revision: 2.0

  • Microsoft Windows 3.1 Standard Edition
  • Microsoft Windows 3.11 Standard Edition
  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11
  • kbnosurvey kbarchive KB119808
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