Article ID: 121074 - View products that this article applies to.
This article was previously published under Q121074
When you try to connect to a printer shared by a Windows computer, one of the following errors may appear when you enter the network path or port name:
\\servername\sharename is an invalid port name
Could not connect to the printer: The system cannot find the file specified
Test Page failed to print. Would you like to view the print trouble shooter for assistance? The filename, directory name, or volume label syntax is incorrect.
Test page failed to print. Would you like to view the print trouble shooter for assistance? Unable to create a print job.
Could not start print job.
A StartDocPrinter call was not issued.
These messages are erroneous and occur if the Windows printer share is password protected. If you attempt to connect to the share by running a NET USE from the command line, you receive this (correct) message:
The password is invalid for \\servername\sharenameYou are allowed to enter the password of the share.
To resolve this issue, use one of the following procedures:
103747You can also query the following phrase in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/103747/EN-US/ )Err Msg: \\Server\Share Is an Invalid Port Name
invalid port name
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Article ID: 121074 - Last Review: February 20, 2007 - Revision: 2.2