This article was previously published under Q121109
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
When you perform a mail merge, the merged information may be printed in adifferent font. This behavior occurs when the default Normal style isdifferent from the font applied to your mail merge main document.
For example, if you choose Courier as the default font for your Normalstyle but decide to format the main document using Arial, your text will beprinted in Arial, but the merged fields will be printed in a Courier font.
To work around this problem, use the method appropriate for your situation.
Method 1: Add the Charformat switch
Edit the merge field and add the \*Charformat switch. To edit the mergefield, follow these steps:
Place the insertion point in the merge field.
Press SHIFT+F9 to view the field code.
Move the insertion point to the left of the right bracket (}).
Type "\*Charformat" (without the quotation marks).
NOTE: If the word "mergeformat" appears in this field, delete it and replace it with the word "Charformat" (without the quotation marks).
Select the first character within the field brace. Make sure that this character is set to the font and font size that you desire. If it is not, change it to the desired font and font size.
Press SHIFT+F9 to show the result of the field code.
The field will not look any different than it did before, but when youperform the merge, the correct font will be used.
Method 2: Change the Normal Style
You can modify the built-in Normal style to match the font desired. Tochange the Normal style, follow these steps:
Open your mail merge main document.
On the Format menu, click Style.
In the Style dialog box, under Styles, select Normal and then click Modify.
In the Modify Style dialog box, click Format and then click Font.
NOTE: If you want your changes to be made permanent and applied to all new documents, click to select the "Add to template" check box.
On the Font tab, change the Font to the desired font you want your mail merge documents to merge with, and then click OK to close the Font dialog box.
NOTE: On the Font tab, make any other changes to the font, as desired.
Click OK to close the Modify Style dialog box, and then click Close to close the Style dialog box.
Method 3: Merge to a New Document and Make Formatting Changes
To merge to a new document and make formatting changes, follow these steps:
Perform your mail merge to a new document.
In the merged document, on the Edit menu, click Select All.
On the Format menu, click Font.
On the Font tab, select the desired font for your merged document and then click OK.
NOTE: On the Format tab, make any other changes to the font as desired.
When you print your merged document, all of the text will now be printedusing the desired font.
Microsoft has confirmed this to be a problem in the Microsoft productslisted at the beginning of this article.
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