PRB: How to Handle the "invalid serial number" Error

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Symptoms
The error "invalid serial number" occurs when a DEMO serial number hasexpired.
Resolution
Issue a updated serial number by following these steps:

  1. Run SERIALIZ on the computer with outdated serial number. For example:
    C:\SS\ADMIN\SERIALIZ <data directory>
    This command gives a list of current serial numbers.
  2. Install a new serial number. For example:
    C:\SS\ADMIN\SERIALIZ <data directory> -s<serial_num>
You can also reinstall the demo diskette to restart the 30 day period.
Properties

Article ID: 123469 - Last Review: 01/11/2015 00:55:30 - Revision: 4.0

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